Why is My Canon Printer Offline

Why is My Canon Printer Offline

If you have been using a Canon printer for a while then the canon printer offline error might have popped up from time to time. There might be a couple of different reasons behind your canon printer not working. Let’s look at some solutions for it.

Check if your printer is connected properly. To do this, follow these simple steps:

  • Check if the USB Port is inserted properly.
  • Make sure the printer shows up on Windows Hardware Section
  • Make sure that your wifi is working and is connected to the printer
  • You will have to also check if your modem is connected to the wifi network
  • If you still receive the canon printer offline error then you might need to switch to a wired version instead of wifi.
Canon-Printer

How to Fix Canon Printer Offline on Windows 10

If you are still wondering why my canon printer offline on windows 10 then check your printer settings and see if everything appears normal:-

  • Start by restarting your wifi router and see if it is connected to the internet.
  • Go to the control panel
control panel - my canon printer is offline, canon printer offline windows 10
  • Go to devices
Go to devices - my canon printer is offline, canon printer offline windows 10
  • Click on Printer settings
Printer settings - my canon printer is offline, canon printer offline windows 10
  • Look at the printer status and make sure that it is online
  • Check if there are any pending print requests. If there are pending requests then clear those.
  • Make sure that the printer that you use is selected as default.
  • Look for the SNMP option and uncheck it if it is already selected.
SNMP option - my canon printer is offline, canon printer offline windows 10
  • If you are using a VPN connection, close it and try and access your printer.

Another answer to your question why is my canon printer offline can be related to the Print Spooler service. To take care of it, follow the below-mentioned steps:

  • A printer restart is needed to tackle this error.
  • Boot up your system.
  • At the home screen, Press the window and the ‘r’ key together
Run - printer offline windows 10 canon, How to Fix Canon Printer Offline on Windows 10
  • Type in services.msc and click on ‘Ok’
services.msc - printer offline windows 10 canon, How to Fix Canon Printer Offline on Windows 10
  • A new window will appear
new window - printer offline windows 10 canon, How to Fix Canon Printer Offline on Windows 10
  • Scroll down to the ‘ Print spooler service option.
  • Right-click on it.
  • Restart the service
Print spooler service option - printer offline windows 10 canon, How to Fix Canon Printer Offline on Windows 10
  • If everything checks out, your printer will be up and running

Check if you have up to date drivers:-

Make sure your Printer drivers are working and are updated in case you need to reinstall the drivers, follow these steps:

  • If you are using windows then go to the control panel.
control panel - printer offline windows 10 canon, How to Fix Canon Printer Offline on Windows 10
  • Look for the devices and printer options.
devices and printer options - my canon printer is offline, canon printer offline windows 10
  • Right-click on it and select uninstall/remove
uninstall/remove - my canon printer is offline, canon printer offline windows 10
  • Go to the internet and download the latest drivers
  • Install all the latest drivers
  • Restart your pc and now everything should be working just fine

So these were some problems that generally occur when you use a Canon printer on a windows 10 system.

Why is Canon Printer Offline on Mac

If you are a mac user, then you might have come across a canon printer offline mac error. To fix this issue just follow these simple steps:

  • Go to the menu screen on your Mac device
  • Go the the ‘system preference option’
system preference option - canon printer offline mac, Why is Canon Printer Offline on Mac
  • Click on the drop-down menu
  • Click on the print option
print option - canon printer offline mac, Why is Canon Printer Offline on Mac
  • Press the control key and right-click on the print icon
  • Click on reset printing system option
  • Click on the +(plus) option
  • Click on the Add printer option
  • Select the printer that you use
  • Now you will be able to use the printer without any issues.

How to Solve Canon Wireless Printer Offline on Windows 8

Let’s take a quick look at the solution if your Canon Wireless Printer Offline on Windows 8.

  • The very first step is to restart your pc
  • Press Windows key plus the ‘i’ key
  • Go the device option
  • Look for your printer’s name and check if the status is green
  • Right-click on the printer icon and select ’see what’s happening’
  • Now, select this printer as the default option
  • Make sure that the pause printing option is unchecked.
  • Click on Ok and exit the screen
  • If you have done everything properly, then your printer will work just fine

Please note that these solutions can also be used for the following Canon Printers:

Canon MG4200 Printer OfflineCanon MX870 Printer OfflineCanon MX492 Printer OfflineCanon MG5420 Printer Offline
Canon MG6300 Printer OfflineCanon MB2700 Printer OfflineCanon MX922 Printer OfflineCanon MG5600 Printer Offline
Canon MX350 Printer OfflineCanon MF210 Printer OfflineCanon MG4250 Printer OfflineCanon MX320 Printer Offline
Canon MX490 Printer OfflineCanon MG3500 Printer OfflineCanon MG2500 Printer OfflineCanon MP280 Printer Offline

Your printer might also go offline due to the following reasons. Just use these solutions and you will be good to go.

  • If you are getting the printer is in use error then there is a solution for it. If the printer or computer is warming up then just wait a little bit. Your print job will start when the printer is ready. If the print job is still not starting, then you will have to look up the support code on the LCD screen and take the appropriate action.
  • The “paper error” is also quite common. You just have to check if the paper output tray is properly closed, if not, close it tightly and you will able to start printing.
  • The “waste tank full” is an error that occurs quite often. This error means that the ink absorber on your printer is full. You have to replace it or get it checked by a technician in order to continue printing.

How to Change Canon Printer Status From Offline to Online?

The solution is quite straightforward:-

  • The very first thing that you need to check is if your printer is connected to the network. You can open the built-in menu in order to confirm that your printer is connected to the internet.
  • Another reason might be that you are using your printer in the offline mode. To solve this, Just follow these simple steps.
  1. Open the start menu
  2. Go to the settings options
  3. Go to Printers and Scanners
  4. Select your printer and click on the queue option.
  5. Uncheck the Use printer in Offline mode option
  6. Now the print status should be Online and you will be able to use it.

Parting Thoughts

We have provided you all the solutions in case the canon printer offline errors occur as well as other errors. If you need help with any specific problem then you can contact us and we will sort it out for you.

Frequently Asked Questions (FAQs) Related to Canon Printer Offline

To help you deal with common Canon problems, we have compiled this FAQ guide that sheds light on some of the most common queries you might have as a user. Here we go: 

Q. How do I get my Canon printer back online?

You can easily fix the ‘Canon printer is offline’ issue by the following methods:
 
1. Restart the ‘Print Spooler’ and set its startup type as ‘Automatic’. 
2. Disable ‘Canon printers’ from ‘Printer and devices’ and then reinstall it again. 
3. Go to the ‘Devices and Printers’ and cancel all the pending documents from ‘See what’s printing’ column.

Q. What do I do when my printer says it’s offline?

There are multiple solutions to resolve the ‘issue. One of the most effective ways is mentioned below:
 
1. Open the ‘Control Panel’ on your desktop. 
2. Dropdown the tab of ‘Hardware and Sound’. 
3. Select ‘Devices and Printers’ and right-click it.
4. Choose ‘See what’s printing’ and scroll down the ‘Printer’ tab.
5. Click on ‘Use Printer Offline’.
6. Go back to the ‘Printer’ tab and click on ‘Cancel All Documents’.
7. Open the document you wanted to print and try to give the print command again.

Q. Why is my Canon mx430 printer offline?

There can be numerous reasons if your Canon mx430 printer is offline. One of the possibilities is that the printer is not connected to the internet.

Q. How do I switch my printer from offline to online mode?

It is possible that because of driver issues, your Canon printer is showing offline. Follow the steps and turn the printer status online:
 
Open a ‘Run’ box by pressing ‘Windows’ and ‘R’ keys together. 
Now, type ‘devmgmt.msc’ in front of ‘Open’ and press on ‘OK’.
Go to the ‘Network Adapters’ and scroll down the ‘Print queues’.
Right-click on the same and left-click on the ‘Uninstall device’.
Visit the official website of Canon printers and download the recent version of your printer model.
Run the application and install and the printer status will show ‘Online’.

Q. Why a wireless printer is offline?

If your Canon printer is wireless then it’s clear that the damaged cable cannot be the reason. It must be an internal issue. Possibly, too many pending print jobs in the queue. When you print a document, it works but, after a while when you assign another task to the machine, it shows the offline status and doesn’t print anything.

Q. What does it mean when it says your printer is offline?

If your Canon printer displays an offline message, it means your computer is having a hard time communicating with your system.

Q. Why is my Canon printer not responding?

Some of the most possible reasons for your Canon printer not responding are listed below:
 
1. Wrong installation of Canon printer in your computer 
2. The system is not connected well with the internet router and modem
3. Canon printer is not connected with the same router and modem

Q. How do you fix a Canon printer that is offline?

Follow the subsequent steps one by one and fix ‘Canon printer is Offline’:
 
1. Open the ‘Service’ box on your desktop 
2. Scroll it down and open ‘Print Spooler’ 
3. Right-click on it and select the option of ‘Restart’
4. Choose the properties and set the startup type of the service as ‘Automatic’
5. Click on ‘OK’ 
6. Now, go back to the ‘Start’ button and click on the ‘Restart’

Q. How do I turn off the printer offline?

By simply solving the connection issue you can bring back your Canon printer ‘Online’. Use the subsequent steps and fix the issue:
 
1. Unplug the USB cable from your system. 
2. There must be another port available, plug the cable there. 
3. The following message will pop on your screen.
“USB unrecognized error”
4. Now, just search for the HP printer and the computer by power cycling once.
5. Check the status of the printer, it will show ‘Online’.
6. The aforementioned steps are applicable to only wired Canon printers.

Q. How do I get my printer online with Windows 10?

If your Canon printer is wireless, follow the steps mentioned below:
 
1. Check with the ‘Wifi Connection’ of your Canon printer. 
2. Also, make sure that your laptop with Windows 10 is connected with the same network
3. Reboot the following devices one by one:
Canon Printer 
Internet router and modem
System 
Step 4: Open all the devices and check the status of the printer by giving a print command. 

Canon-Printer
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